1) ACCESS TO SITE

Your access to and use of the site, including your order of products through the site, is subject to these terms and conditions. You agree to bound by, and comply with, these terms and conditions by browsing the site.

2) REGISTRATION

2.1 If you register an account with us, you may not have more than one active account, and your account is non-transferable. You may update, edit or terminate your account at any time through the site.

2.2 If you choose to use a workplace email address for your account or to access the site, then you are solely responsible for ensuring that you comply with the rules, policies or protocols that apply to the use of your email address and your workplace facilities.

3) GENERAL

3.1 You must not:

(a) use the site for any activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes, including, but not limited to breaches of the Copyright Act 1968 (Commonwealth);
(b) use the site in a manner or way, or post to or transmit to or via the site any material, which interferes with other users or our other customers or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using or enjoying the site;
(c) make fraudulent or speculative enquiries, purchases or requests through the site;
(d) use another person’s details without their permission or impersonate another person when using the site;
(e) post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may give rise to civil or criminal proceedings;
(f) tamper with or hinder the operation of the site;
(g) knowingly transmit any viruses, worms, defects, trojan horses or similar disabling or malicious code to the site;
(h) use any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the site;
(i) modify, adapt, translate or reverse engineer any portion of the site;
(j) remove any copyright, trade mark or other proprietary rights notices contained in or on the site;
(k) reformat or frame any portion of the web pages that are part of the site;
(l) create accounts by automated means or under false or fraudulent pretences;
(m) use the site to violate the security of any computer or other network or engage in illegal conduct;
(n) take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure;
(o) use the site other than in accordance with these terms and conditions; or
(p) attempt any of the above acts or engage or permit another person to do any of the above acts.

4) TERMINATION

4.1 We may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if you breach these terms and conditions and:

(a) the breach cannot be remedied; or
(b) you fail to the remedy the breach within 10 days of our notice to you of that breach; or
(c) if there is an emergency or we need to perform some maintenance on our site.

4.2 You may stop using the site at any time and for any reason.

4.3 From time to time, business strategies change. As such, we may in the future, stop making the site (or any part of it) available. This will not impact any current orders that have been accepted by us.

5) MISCELLANEOUS

5.1 The site may contain links to external websites that are not operated by us or our related bodies corporate. These links are provided for your convenience only and:

(a) we make no representations or warranties, or have any responsibility or liability for those websites; and
(b) these links do not indicate, expressly or impliedly, that we endorse the site or the products or services that are provided at those sites.

5.2 This agreement is governed by the laws of Victoria, Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place.

TERMS OF USE

By using our website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you may not use this site. PestIT Pty Ltd reserves the right, at any time, to modify, alter or update these Terms of Use, and you agree to be bound by such modifications, alterations or updates.

PestIT Pty Ltd does not represent nor warrant that the information accessible via www.pestit.com.au is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

COPYRIGHT

All content included on our website, such as text, graphics, logos, button icons, and images, is the property of PestIT Pty Ltd and protected by international copyright laws. Permission is granted to electronically copy and print hard copy portions of www.pestit.com.au for the sole purpose of placing an order. Any other use, including the modification, distribution, transmission, republication, display or performance, of the content of www.pestit.com.au is strictly prohibited.

PRIVACY STATEMENT

Pest IT Pty Ltd is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes PestIT Pty Ltd’s Privacy Policy.

The Information We Collect

We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

• Information you provide us when you purchase goods or services including your name, address and contact details.
• Information derived from communications between us and you including your name, address and contact details.

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us email we will record your mail address.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:

• To establish and maintain your relationship as a customer of Pest IT Pty Ltd.
• To provide the products and services you have requested from Pest IT Pty Ltd.
• To administer and manage those products and services.
• To answer your enquiry.
• For direct marketing by email, specials on product or services you have shown interest in.
• If you at any time receive any communication from Pest IT Pty Ltd which you would not like to receive, please contact us and we will remove your name from our mailing list.

Access to your personal information

In most cases, you can gain access to the personal information that Pest IT Pty Ltd holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.

Security

Pest IT Pty Ltd will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not always a secure method of transmitting information. Accordingly, Pest IT Pty Ltd cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorised access or use of that information.

Security Capabilities and Policy for Transmission of Payment Card Details

E-commerce gateway is provided by Paypal. See Paypal Privacy Policy here. Pest IT Pty Ltd does not have access to this information. Payment details given over the phone are not stored at Pest IT Pty Ltd in any way.

Comments

When visitors leave comments on www.pestit.com.au we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

• We also use cookies, web beacons, pixels, and similar tracking technologies to:
  Operate our Site and enhance functionality.
• Analyse usage trends and measure advertising performance.
• Remember your preferences and settings for future visits.

Types of Cookies

• Essential: Necessary for the Site to function properly (e.g., enabling secure login).
• Performance/Analytics: Help us understand Site usage and improve user experience (e.g., Google Analytics).
• Functionality: Remember user preferences and customise Site features.
• Advertising/Targeting: Allow us (and third-party ad networks) to deliver relevant ads to you.

Managing Cookies
Most browsers automatically accept cookies, but you can modify your browser settings to reject them. Disabling cookies may limit your ability to use some features of our Site. For details on managing cookies, visit https://www.allaboutcookies.org

Google Ads and Meta (Facebook) Ads

We use third-party advertising services (such as Google Ads and Meta (Facebook) Ads) to:

• Show you relevant ads on third-party websites.
• Perform remarketing based on your past visits to our Site.
• Measure and improve ad performance.

Google Ads and Google Analytics

We use Google Ads for remarketing, and Google Analytics for tracking user interactions on our Site. Google Analytics’ Advertising Features we may use include:

• Remarketing with Google Ads.
• Display Network Impression Reporting.
• Demographics and Interest Reporting.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on or adjusting your Google Ads Settings.

Meta (Facebook) Pixel, Conversions API, and Advanced Matching

We use Meta’s (Facebook) Pixel and Conversions API for various purposes, including:

Data Collection:

• Information (such as email addresses or phone numbers) may be hashed and shared directly from our servers to Meta’s servers.
• This helps improve the accuracy of ad targeting and measurement.

Purpose:

• Optimise ad delivery, better understand how you interact with our ads and Site, and measure the effectiveness of our advertising campaigns (e.g., conversions, sales, etc.).

Security and Privacy:

• Hashed data is transmitted securely to Meta, where it may be matched to your Facebook or Instagram account.
• Meta processes this data in accordance with Meta’s Data Policy.

Your Choices:

• You can adjust your Facebook ad preferences to limit certain types of ad targeting.
• For more opt-out options, see the “Your Choices” section below.

Your Choices (Opt-Out)

Marketing Communications

If you no longer wish to receive our marketing or promotional communications, click the “unsubscribe” link in any email or contact us at [insert email address].

Interest-Based Ads

You can often opt out of targeted ads served by third parties via:

• Network Advertising Initiative
• Digital Advertising Alliance (US-based but widely referenced)

Cookies
You can disable cookies via your browser settings; however, doing so may limit your use of certain features on our Site.

International Data Transfers

Your personal information may be transferred to and processed on servers located outside of Australia, where data protection laws may differ. We will take reasonable steps to ensure that such transfers are carried out in compliance with applicable laws and that your information remains protected.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from loss, misuse, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.pestit.com.au. We suggest that you visit our website regularly to keep up to date with any changes.

What rights you have over your data

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.pestit.com.au. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us at admin@pestit.com.